All Systems Operational

Partly PIM Operational
Partly API Operational
Shopify plugins Operational
Repair App Operational
Sidebar Helper Operational
Workshop Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Resolved - At 16:15 GMT we deployed a fix for the issue. We have since seen response times return to normal. We are continuing to monitor to ensure service is fully restored. Thank you for your patience, we apologise for the inconvenience.
Nov 3, 15:33 GMT-01:00
Investigating - We’re investigating slow responses when processing orders. Some orders may take longer than usual to appear. If this happens, please refresh the job and check before sending it again.
Our team are working on a fix and will provide an update again shortly.

Nov 3, 14:23 GMT-01:00

Nov 2, 2026

Resolved - Error rates have returned to normal, and we expect the impact of this issue to be over. Thank you for your patience as we resolved the issue. If you need any support, please reach out using the Support button in app, or email helpdesk@partly.com.
Nov 2, 01:17 GMT-01:00
Monitoring - We're seeing error rates return to normal across the platform, and will continue to monitor them. If you were impacted, please try again now. We apologize for the inconvenience.
Nov 2, 00:43 GMT-01:00
Update - We're continuing to investigate higher than normal error rates in the Partly app. As a result, you may not be able to place orders or respond to requests. We'll keep you updated here.
Nov 2, 00:27 GMT-01:00
Investigating - We're investigating reports of errors in the Partly app. We'll keep you updated here.
Nov 2, 00:17 GMT-01:00

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.