At 16:15 GMT we deployed a fix for the issue. We have since seen response times return to normal. We are continuing to monitor to ensure service is fully restored. Thank you for your patience, we apologise for the inconvenience.
Posted Nov 03, 2026 - 15:33 GMT-01:00
Investigating
We’re investigating slow responses when processing orders. Some orders may take longer than usual to appear. If this happens, please refresh the job and check before sending it again. Our team are working on a fix and will provide an update again shortly.